Privacy policy

Last updated: June 16, 2026

This Privacy Policy explains how luminsparkle collects, uses, discloses, and protects personal information when you visit our store, purchase lighting products, request support, or otherwise interact with our services.

Personal Information We Collect

Depending on how you interact with luminsparkle, we may collect contact details, billing and shipping information, payment and transaction details, account information, customer support messages, device information, and usage information related to our store.

Contact details, including name, address, phone number, and email address.
Order information, including items viewed, purchased, returned, exchanged, or cancelled.
Support information, including messages about lighting products, shipping, damage, replacement parts, or installation questions.
Device and usage information, including IP address, browser, network connection, and store activity.

How We Use Your Information

We use personal information to process payments, fulfill orders, arrange shipping, provide customer support, manage returns and exchanges, improve our lighting products and store experience, send service updates, prevent fraud, and comply with legal obligations.

How We Share Information

We may share information with Shopify, payment processors, shipping carriers, fulfillment partners, customer service providers, analytics providers, marketing partners, and other vendors that help us operate the store. We may also share information when required by law, when you request or consent to it, or in connection with a business transaction.

Relationship with Shopify

luminsparkle is powered by Shopify. Shopify may collect and process information about your access to and use of our store in order to provide and improve the services. You can learn more through the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Your Rights and Choices

Depending on where you live, you may have rights to access, delete, correct, or receive a copy of your personal information. You may also have rights to opt out of certain sharing, sale, targeted advertising, or marketing communications.

You can opt out of promotional emails by using the unsubscribe link in our messages.
You can exercise applicable privacy rights by contacting us at the email below.
Some rights may be limited by law, verification requirements, or exceptions that apply to a particular request.

If your browser sends a Global Privacy Control signal, we will treat it as an opt-out request where required by applicable law.

Security, Retention, and Transfers

We use reasonable measures designed to protect personal information, but no system can be guaranteed to be perfectly secure. We retain personal information for as long as needed to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce our policies. We may transfer, store, or process personal information outside the country where you live as permitted by law.

Children, Third-Party Links, and Updates

Our services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. Our store may contain links to third-party websites or platforms that we do not control. We may update this Privacy Policy from time to time, and the updated version will be posted on this page.