Terms of service

luminsparkle terms

These Terms of Service explain the conditions for browsing our store, placing lighting orders, using our services, and communicating with luminsparkle.

About luminsparkle

luminsparkle is a home lighting brand owned and operated by Geek Cube Electronic Technology Co., Limited, a company registered in Hong Kong. All orders, payments, and customer service are handled by Geek Cube Electronic Technology Co., Limited on behalf of the luminsparkle brand.

Overview

The terms "we", "us", and "our" refer to luminsparkle. By visiting our website, browsing products, placing an order, or using our services, you agree to these Terms of Service and our Privacy Policy.

Products and Orders

luminsparkle sells home lighting products, including wall sconces, pendant lights, table lamps, floor lamps, shades, bulbs, and related accessories. Product colors, finishes, dimensions, and lighting effects may vary because of screen settings, photography, handmade materials, and natural finish variation.

Some fixtures may require compatible bulbs, local electrical standards, or professional installation. Customers are responsible for reviewing product specifications before purchase and arranging safe installation where needed.

When you place an order, you make an offer to purchase. We may accept, decline, cancel, or adjust an order when necessary, including for product availability, address issues, suspected fraud, pricing errors, or operational reasons.

Pricing, Shipping, and Returns

Prices, discounts, promotions, shipping fees, taxes, duties, and availability may change without notice. Delivery times are estimates and are not guaranteed. We are not responsible for carrier, customs, weather, address, or local delivery delays outside our control.

Return eligibility depends on item type and condition. Standard items should be unused, uninstalled, in original condition, and returned with original packaging and accessories. Custom-made, modified, installed, or special-order lighting may not be eligible for return unless it arrives damaged or defective. Please review our Refund Policy.

Intellectual Property and Third-Party Services

All store content, including text, photos, graphics, product presentation, branding, and design elements, belongs to luminsparkle, our affiliates, or our licensors. You may not copy, reproduce, modify, distribute, or use our content or trademarks without prior written permission.

Our store may include services, tools, apps, or links provided by third parties. We do not control those third-party services and are not responsible for their content, policies, accuracy, availability, or security.

Privacy and Shopify

luminsparkle is powered by Shopify, which enables us to provide the online store and related services. Personal information collected through our services is handled according to our Privacy Policy.

Prohibited Uses and Liability

You may not use our services for unlawful, fraudulent, abusive, harmful, infringing, misleading, automated scraping, spam, malware, or security-circumvention activities. To the fullest extent permitted by law, luminsparkle is not liable for indirect, incidental, punitive, special, or consequential damages arising from use of our services or products.

Changes and Contact

We may update these Terms of Service from time to time. The latest version will be posted on this page, and continued use of our services after changes are posted means you accept the updated terms.

Geek Cube Electronic Technology Co., Limited
Email: support@luminsparkle.com
Address: UNIT 18, 8/F, Peter Leung Industrial Building, 103 Waiyip Street, Kwun Tong, Kowloon, Hong Kong
Phone: +852 59676517